What I do

As a Founding Director, I am essentially involved in everything, both strategic and operational. I oversee design and delivery of all our research projects, write proposals and manage client relationships. I am passionate about supporting people develop, and I lead our training & development activities, as well as acting as a mentor for early career researchers.

Areas of specialism

I lead all our evaluation projects, specialising in all kinds of process, theory-based and impact evaluations, using bespoke methodologies and tools e.g., Theory of Change, Logic Model Framework and Social Return on Investment (SROI).

I work across all of Harlow’s sector specialisms but particularly extensively in construction sector research, ranging from heritage and traditional trades through to offsite/ Modern Methods of Construction (MMC). I also have a passion for innovation sector research and seeing new developments and technologies evolve.

The projects I lead are varied, and can range from bespoke strategy development, action planning, journey mapping and all types of qualitative and quantitative research, across a multitude of industry sectors. Working in a collaborative, flexible way that enables development of long-term relationships with clients is very important to me.

I particularly enjoy qualitative research data gathering and analysis, taking a robust evidence-led approach to storytelling to present findings in a range of innovative and engaging formats for our clients. I work closely with clients to ensure research has impact and adds insight, notably through highly visual designed outputs including animation, dashboards and infographics.

Jennifer lives with

A musician husband – Steve, a beautiful and feisty entrepreneurial daughter – Alice, an elderly guinea pig – Rosie, and more stick insects than we can count.